Before You Start
Welcome to UMass Amherst
Discover which steps you need to take before you start your program.
Contact Your Advisor
We have a team of dedicated personal advisors whose job it is to make sure all your questions are answered and to ensure you have a smooth transition to the university.
Before you start on any of the steps below, contact your local personal advisor. Simply select your region of the world below, and send your advisor an email, Skype, WhatsApp, or WeChat message. We look forward to meeting you very soon!
Middle East/North Africa
Russia/Central Asia/Eastern Europe
UK and Western Europe
Abbie (North Asia excluding Korea)
Vicky (North China)
Mark (Central China)
Lisha (North China)
Jane (West China)
Annie (South China)
Viraja (South & West India)
Saranya (Excluding Vietnam)
Doris (South China)
Erik (North China)
Complete Your Pre-Arrival Checklist
In order to attend your orientation, you will need Zoom. Additionally, Zoom is the audio and video technology used as part of the AC Live experience. All students regardless of location will need to download the zoom app at zoom.us. You can access it here. You must use the US app downloaded here. With this Zoom app from the US you will be able to access all the Live lectures.
UCommons is the platform you will use for all Live lectures, assignments and course resources. Within 3-5 days of paying your enrollment deposit to ECE program, you will be able to set up UCommons. Check your personal email for instructions on how to complete the set-up.
Confirm your personal email address:
Please ensure that the personal email address on file is the email address you would like to use for all technology account set-ups and where you wish to receive future communications.
If you are unsure what personal email address is on file, please reach out to your Enrollment Services Advisor to confirm which address should be used.
Hoylu Whiteboard is a web-based application used for interactive whiteboard. An invitation to create a Hoylu account will be sent to your SCHOOL email. Please accept the invitation, create your account, and complete the registration within seven days after the invitation is sent to you.
Receiving 1080p HD video requires 20.0 Mbps download speed
Sending 1080p HD video requires 10.0 Mbps upload speed