Before You Start
Welcome to UMass Amherst
Discover which steps you need to take before you start your program.
Contact Your Advisor
We have a team of dedicated personal advisors whose job it is to make sure all your questions are answered and to ensure you have a smooth transition to the university.
Before you start on any of the steps below, contact your local personal advisor. Simply select your region of the world below, and send your advisor an email, Skype, WhatsApp, or WeChat message. We look forward to meeting you very soon!
Middle East/North Africa
Russia/Central Asia/Eastern Europe
UK and Western Europe
Valeria (Latin America)
Sanjukta (North America)
Alexis (North America)
Sofya (North America)
Maya (Middle East/North Africa)
Alsu (Middle East/North Africa)
Carol (North Asia excluding Korea)
Abbie (North Asia excluding Korea)
Vicky (North China)
Mark (Central China)
Lisha (North China)
Jane (West China)
Viraja (South & West India)
Saranya (Excluding Vietnam)
Doris (South China)
Complete Your Pre-Arrival Checklist
In order to attend your orientation, you will need Zoom. Additionally, Zoom is the audio and video technology used as part of the AC Live experience. All students regardless of location will need to download the zoom app at zoom.us. You can access it here. You must use the US app downloaded here. With this Zoom app from the US you will be able to access all the Live lectures.
UCommons is the platform you will use for all Live lectures, assignments and course resources. You will receive an email 1-2 weeks before orientation with instructions on how to complete the UCommons set-up. This will be sent to your personal email address.
Register prior to orientation. Follow these instructions to register for Miro Whiteboard. Miro allows you to access an interactive whiteboard along with other important collaborative tools inside the UCommons platform.
Receiving 1080p HD video requires 20.0 Mbps download speed
Sending 1080p HD video requires 10.0 Mbps upload speed